Our method
What happens to your request between submit and follow-up.
This page describes the screening step plainly, including its limits. If you want to know whether this site resells requests before you fill anything in, that answer is here.
One request goes to one route — never a bidding pool and never a national lead network.
What screening means here
A submitted request is read by a person against the details on the form: what the house is doing, where, how old the property is, how it is used, and how urgent the situation genuinely is. That reading decides one thing — where the request should go, or whether it should go anywhere at all.
Requests that do not fit are declined rather than routed. That is the part that separates a screening layer from a lead form: a lead form has no incentive to reject anything, because every request is inventory.
How routing is decided
Condition and scope decide the trade, and the trade decides who follows up. A wall chalking on one elevation is a painting job; the same wall cracking at a corner after a wet monsoon may not be.
One request goes to one route. It is not broadcast to a bidding pool, resold to a network, or listed anywhere. That is stated on every page that collects anything, and it is the reason there is no “get 4 quotes” promise on this site.
What this screening does not do
It is worth being specific about the limits:
- It does not inspect your property. Nothing here is a diagnosis.
- It does not guarantee a contractor is available, or that one will take the job.
- It does not set or guarantee a price.
- It is not a substitute for checking licensing and insurance yourself before work begins.
- It does not operate an emergency line, and this site deliberately has no emergency page.
Anyone can verify a Utah contractor licence directly with the Utah Division of Professional Licensing, and it is worth doing regardless of how a contractor reached you.
Why the site is built this way
Home-service lead generation has a well-earned reputation, and most of it comes from one design choice: selling the same request to several contractors and letting them race. That produces the experience homeowners describe as being called eleven times in an afternoon.
This site is built the other way around, which means fewer requests get routed and some get declined. That is the trade-off, and it is stated here rather than buried.
Common questions
What homeowners ask before they send this.
Do you sell my request to multiple contractors?
No. One request goes to one route. If it does not fit anywhere, it is declined instead of sold.
Are you the contractor, or a middleman?
Neither, exactly. Dwell reads the request and hands it to one contractor who does that trade in this valley. We do not send crews ourselves and we do not sell the request on.
What if my request is declined?
You are told. That is a better outcome than being routed to somebody who cannot do the work, which is what a site paid per lead would do with it.